AML and CTF Program

Industry:
Table of Contents

Quick Overview of the AML and CTF Program

  • What it is: Your documented framework for how you meet AML CTF obligations.
  • Why it matters: It is the backbone for a risk based approach, customer due diligence, reporting, training, and review.
  • Reform context: AUSTRAC has released reforms guidance and is transitioning the regime towards updated obligations.

What Is an AML and CTF Program?

AUSTRAC defines an AML and CTF program as a document that sets out how a reporting entity meets its AML CTF compliance obligations. AUSTRAC references AML CTF Act 2006 section 83 for this term.

In practice, this is not just a policy. It is your compliance operating system. It should be written so that a manager can run it, staff can follow it, and an auditor can test it.

What an AML and CTF program is designed to do

A strong AML and CTF program answers four practical questions.

What risks do we reasonably face
Your program should be grounded in your money laundering and terrorism financing risks, based on customers, services, delivery channels, locations, and transaction behaviours.
 
How do we manage and mitigate those risks
Controls should be proportionate to the risks you face, not generic.
 
Who is responsible
Clear roles, escalation points, and senior oversight are essential.
 
How do we know it works
AUSTRAC expectations focus on having and implementing a program, plus exercising due care and diligence, especially as reforms are implemented.

Why this matters now for Tranche 2 entities

The AML CTF Amendment Act 2024 expands the regime to certain high risk services provided by lawyers, accountants, trust and company service providers, real estate professionals, and dealers in precious metals and stones.

This is why Tranche 2 businesses must treat the AML and CTF program as a priority deliverable, not a final paperwork step.

AUSTRAC has also published clear transition messaging and dates for reform implementation, including enrolment opening for newly regulated sectors and obligations commencing for Tranche 2 entities in 2026.

This means preparation should start early, especially where your business model is decentralised across offices, partners, or contractors.

What to include in an AML and CTF program

The exact structure varies, but the content needs to be complete and usable.

Governance and oversight

  • Appointment of accountable owners for AML CTF compliance

  • Senior management oversight and reporting cadence

  • Risk appetite statements in plain language

  • Escalation pathways for suspicious matters

Risk assessment and risk based approach

  • Customer risk factors and scoring logic

  • Product or service risks

  • Delivery channel risks, including remote onboarding

  • Geographic risks and cross border exposure

Customer due diligence and beneficial ownership

  • Identification and verification processes

  • Beneficial ownership identification approach where the customer is not an individual

  • Enhanced due diligence triggers for higher risk relationships

  • Ongoing due diligence, including refresh triggers

Monitoring and reporting

  • How you detect unusual behaviours relevant to your services

  • How you investigate concerns

  • How you decide whether suspicion exists

  • How you maintain reporting records and supporting material

Training and capability

  • Induction training for new staff

  • Role based training for higher risk roles

  • Scenario based training relevant to your sector

  • Competency checks and refresh cycles

Independent review and continuous improvement

  • Independent evaluation schedule

  • File testing approach and quality assurance

  • Management of findings and remediation

  • Change management for new services or channels

Examples of how this looks in Tranche 2 sectors

 
Law firm providing designated services
The program is built around client matter risk, use of trust accounts, international clients, and complex ownership structures. Procedures focus on upfront checks at file opening, ongoing monitoring through the matter lifecycle, and escalation when instructions do not make commercial sense.
 
Real estate professional
The program focuses on high value transactions, third party payments, rapid settlement changes, and overseas buyers. Controls include identity checks, beneficial ownership mapping where companies are involved, and source of funds enquiries proportionate to risk.
 
Accounting practice providing relevant services
The program focuses on corporate structuring, client onboarding through intermediaries, and cross border arrangements. Controls include beneficial ownership documentation standards and enhanced checks for complex structures.

Best practice tips that stand up to AUSTRAC scrutiny

  • Keep the program aligned to how work is actually done, including who collects documents and who approves risk ratings.

  • Use plain language procedures, then back them with templates and checklists.

  • Evidence implementation through training logs, file reviews, monitoring outcomes, and management reporting.

  • Prepare an implementation plan if transitional gaps are likely, noting AUSTRAC’s expectations around managing risk during transition periods.

Common challenges

  • Template based documents that do not reflect the firm’s actual services

  • Overly legal writing that staff cannot apply

  • Lack of evidence that controls are used consistently

  • Weak beneficial ownership handling, especially for companies and trusts 

Key Takeaways and Final Thoughts

An AML and CTF program is not a compliance checkbox. It is the system that protects your business, your clients, and the integrity of the market. Under the AML CTF Amendment Act 2024 and the reform transition, businesses that invest early in a practical program will reduce regulatory risk and operational disruption.

“Bookmakers sit at a natural convergence point for cash, speed and anonymity. AUSTRAC’s focus reflects the reality that wagering platforms can be misused as value transfer mechanisms if risk controls are not actively applied.”

Common Questions About AML and CTF Programs

Is an AML and CTF program mandatory for a reporting entity?
AUSTRAC’s glossary defines it as the document explaining how obligations are met, and AUSTRAC’s reform communications reinforce expectations around having and implementing an AML and CTF program.
 
When should Tranche 2 entities have the program ready?
AUSTRAC has published staged commencement dates for enrolment and obligations for newly regulated sectors. The practical answer is to prepare well before commencement so you can train staff and test processes.
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